Information and assistance

Frequently asked questions

Did you come from Ukraine?
Read the magazine!

The information in it will help you adapt to life in Poland.

Terms and conditions

Assistance needed?

Questions? Visit: Information and assistance. You will find answers for most questions there.

Write to us

send a message

Don't forget to include in your email: phone number, account balance and SIM card number

Talk to us

Our consultant will contact you and help you to find a perfect fit offer to your needs!

Visit a T-Mobile store

find the nearest

Thanks to the map, you can find the nearest store in your area with Heyah offers!

Customer Service: 888 002 222 (fee according to your tariff. Open 24 hours a day)

*108# Check the account status and validity
*111*14-digital top-up code# Top-up Your Account

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*100# Manage Your account